View our refund policies, airline fees, and flight change information surrounding COVID-19
I need to process a refund
We are monitoring the COVID-19 situation closely and will continue to provide information and assistance to travel advisors as we receive information from airlines. We understand the considerable business challenges you are facing and are working hard to help.
I need info on airline fees and flight changes
A compilation of the useful links for the main transit and destinations currently affected by coronavirus travel restrictions. Jaya Travel up to date information for the change fee waiver policy and the cancellation rescheduling policy as provided by different airlines.
Stay up-to-date on the latest Coronavirus information.
Read links below.
For any questions regarding airlines not listed above, please contact us at 877-359-5292